Frequently asked questions Arrow Venloop

Your registration confirmation contains a link to the “change my form”. Use this form to change your registration details. This includes details such as the address, a new email address, etc. Note: you can change your details until pre-registration closes.

You can change your distance until pre-registration closes. You can change to a shorter distance yourself using the change link provided in your registration confirmation. Please note: the difference in registration fee will not be refunded. To change to a longer distance, please contact us via the contact form. Has pre-registration already closed? Then you can no longer change your distance. In this case, you can transfer your current starting ticket to another person by means of the transfer form that will come online in early March. You can then sign up again for your desired distance, as long as it is not yet full.

To cancel your registration, please contact us using the contact form on our website. If we are informed of your cancellation no later than 3 months before the start of the event in question, the fee will be refunded minus €5 administration fee. In compliance with our general terms and conditions, no fees will be refunded for cancellations after this time. If this is the case, we advise you to find someone to transfer your starting place to. Transfer can then be done via the transfer form that will be available on our website from the beginning of March.

If you initially chose to collect your race number, but now want it posted, reselect this option in our webshop.

You can transfer your race number to another participant using a form that will be online in early March. This, in compliance with our general terms and conditions, is also the only way to transfer your race number. The name of the original participant will be printed on the race number, however the new participant will be named in the results list with their own name. Please note that the new name will not be displayed in ‘check registration’. Please be aware that you can only transfer the race number once and the chosen distance cannot be changed. Participants in the Newtone Business Run cannot transfer their race number. Details can only be changed by the contact person of the Newtone Business Run. The new participant must fill out the transfer form. Certain details of the current participant are required, namely the race number, postcode and date of birth. The organisation will never share participant data, or mediate between participants with regards to the transfer. You will be charged €3 for the transfer via a single direct debit payment. You will receive a confirmation mail of the transfer after the transfer procedure has been completed. Finally, the participants must ensure the race number is given to the correct (new) participant. It is not possible to submit a change of address. Stichting Venloop will not mediate between participants with regards to the transfer of a race number. Participants are responsible for the correct registration and transfer of the physical race number.

First check your enrollment confirmation to see if you will be sent your starter pack. If you actually get it sent to you, but did not receive it in the mail on time, please report to the Trouble Desk at the Ewals Cargo Care pavilion in Juliana Park. Runners can come here on the Friday or Saturday before the event, between 12:00 - 17:00 or Sunday, the day of the event, between 09:30 - 14:00

Race numbers that need to be collected are ready for pick-up in the Ewals Cargo Care Pavilion in the Juliana Park. Runners can go on the Friday or Saturday, before the event, between 12:00 - 17:00. Or on Sunday, the day of the event, between 09:30 – 14:00. If you want to avoid the crowds, we advise you to pick up your running starting numbers on Saturday or Sunday.

That depends on the option you selected during your registration. Please check your registration confirmation if you are not sure.

If you missed pre-registration, you can register with post-registration via the registration form, provided the participation limits for the event have not been reached. The fees for post-registration are listed on the registration page.

No. There is no waiting list. Cancellations were already taken into account when determining the maximum participation limits.

The results will be posted on the Arrow Venloop page as soon as possible after the event, under Results.

The starting corrals are allocated based on the expected finish time that participants submitted during registration. Participants can access the relevant start corral based on the colour of the race number. Runners cannot start in an earlier start corral, but they can start in a start corral with a later finish time. A special procedure applies to register for the quick start corrals. For more information see the "Arrow Venloop" page, tab "Additional information".

The time limit for the 10 kilometers is 1.5 hours and for the half marathon 3 hours.

A chip has been placed in your race number which will register your time. This allows you to see what your net time is, among other things. The time can also be found on our website. Just like last year, the chip will be at the back of your race number.

You can have your medal engraved after the event. Winterman Sport are happy to put your name and finish time on your medal. This will give you a unique medal and a great reminder of your participation. You can order this during registration. This order will also be stated on race number, as there is an image of a medal on your race number. If you didn't order engraving, but are still interested, you can still order the option via the webshop after the event. Or visit the Winterman Sport stand on the day. Note: engraving your medal is only possible on the day itself by Winterman Sport, in the tent opposite the Ewals Cargo Care pavilion in Julianapark.

In view of the number of participants and visitors to our event, we recommend you use public transport to travel to Venlo. The start and finish zone is close to Venlo Central Station and the bus station. So public transport is an ideal way to travel to the events. Participants of the Arrow Venloop and Neptunus Walk from the Netherlands can even travel for free with Arriva. We can also offer participants from Germany a favourable fare. For more information, visit the "public transport" page on our website.

The minimum age to participate in the half marathon is 18 years. The minimum age for the 10 kilometres is 16 years and for the 5 kilometres 13 years.

Yes. One parent is allowed to run with their child or children during the Bambino Run and the Kids Run. These race numbers include a wristband that parents can wear for access to the start corral and/or exit area. Parents are not permitted to run with children of 7 years or older during the Kids Run. An exception is made for participants in the G-run.

You can exchange the shirt you ordered (while stocks last), but only if the shirt is still in the original packaging and within four weeks of delivery. Return the shirt in the original packaging to the Venloop office at Koninginnesingel 14, 5911 KB Venlo. Please enclose a note stating your name and address details and, of course, the size you want. We will then send you a shirt in this size (if in stock). You can also visit the office personally to exchange the shirt. We are open from 08:30 to 17:30, Monday to Friday. We advise you to contact us in advance to check whether the size you want is still in stock.

You can buy various Venloop merchandise when you register. Merchandise, including BibBits magnets, t-shirts and flags, is also available from the Venloop office, in the webshop or during the Expo on the Friday and Saturday of the Venloop. Merchandise bought from the webshop can be sent to you or collected from our office at Koninginnesingel 14.

A field of approximately 40 or 50 elite runners, men and women, will participate in the race. Race director Martijn Venhuizen will once again create a balanced field for an exciting race. Two commentators will provide commentary on the race. The race will also be broadcast live by the local broadcaster “Omroep Venlo”.

Pacers will be running again in the coming edition so you can match their tempo to finish within a certain time. For the 10 km there are pacers for 50 minutes, 60 minutes and 70 minutes. For the half marathon, the race times of the pacers are 1:30:00, 1:45:00, 2:00:00 and 2:15:00. The pacers will carry a large Arrow Venloop flag stating the specific time they expect to run. Pacers generally run in pairs. They will be positioned next to the relevant signs at the start.

The 1-2-3 placed finishers of the Aartsen 10 km (men and women) will be awarded their medals at approximately 13.15 on the winner’s podium next to the finish. The numbers 1-2-3 of the Van der Valk Hotel Venlo half marathon (men and women) will be awarded their medals at approximately 15.15 on this winner’s podium. Participants who are potentially prize winners will receive a key cord stating the time and location of the award ceremony after the finish. You may be given a key cord but do not win a prize, or you may win a prize but do not get a key cord. Money prizes are not sent to participants and can only be collected by the winners during the award ceremony in the Ewals Cargo Care Pavilion. This ceremony starts at 16.15. The award ceremony for company teams that took part in the Newtone Business Run is a few days after the Arrow Venloop. This ceremony is not held on Sunday during the Arrow Venloop.

There are drinking stations at the 5, 10, 15 and 18.5 kilometre points. Water and Born sports drink is available at all the drinking stations. Water and Born sports drink will also be available at the finish. Bananas will be handed out during the half marathon at the third drinking station, located after approximately 15 kilometres. Bananas are known as a fruit that offers nourishment, is healthy and easy to digest. They give your energy levels a boost and improve your stamina. All participants will receive a banana at the finish.

There will be various cheering points during the Arrow Venloop on Saturday and Sunday. Marching bands from Limburg, choirs, drum bands and a host of other vibe-inducing music bands will be performing at these cheering points. Prior to the start of the 10 km and the half marathon there will be a number of spectacular performances at Deken van Oppensingel/Julianapark. Would you like to sign up to create a cheering point? Visit the registration page on our website.

Photos will be taken by various photographers along the route and at the finish line. The photos will be posted on our website a few days after the Arrow Venloop.

All lost property will be taken to the information point in Julianapark . After the event, you can contact the municipality of Venlo with questions about lost property.

During the Arrow Venloop a separate competition will be organised for companies; the Newtone Business Run. Participants compete against other teams for the coveted “fastest company” title! Newtone Business Run participants can meet in the nearby Julianapark or in the Ewals Cargo Care Pavilion. The Business Run programme is the same as the programme for regular participants. For more information, please visit the Newtone Business Run page on our website.

No flyers, brochures etc may be handed out during the Arrow Venloop. We feel it is important to contribute to environmental awareness by making sustainable choices as much as possible. For example, we no longer print the programmes on paper. We apply a no-flyer policy that is also valid for third parties. If you would like to give your company more exposure during the Arrow Venloop weekend, we offer various other possibilities. Please contact us via the contact form on the website, and we can investigate the options with you.

There will be a central point in Julianapark to accommodate lost or found children. The children will be looked after until they are collected by their parents/guardians. The point is located behind the Limburgs Museum next to the World Peace Flame monument.

To book a hotel stay, we would like to recommend the Van der Valk Hotel Venlo.

If you cannot find an answer to your question, please contact us using the website contact form.

Start packs can be collected in the Ewals Cargo Care Pavilion in Julianapark. Julianapark is located between Deken van Oppensingel and Burgemeester van Rijnsingel in Venlo. Runners can collect their start packs between 12:00 – 17.00 on the Friday or Saturday before the Arrow Venloop, or between 09:30 and 14:00 on Sunday.

There will be sanitary facilities at the start, at the 5, 10 and 15 km points and at the finish near the Ewals Cargo Care Pavilion. There is also a toilet for the disabled in the Ewals Cargo Care Pavilion.

Registration for the Arrow Venloop opens at 00.00 on 1 August.

A number of preventive measures will be shared by a doctor form the VieCuri medical team in a separate letter. These measures focus, among others, on weather conditions, fluid and food intake, injuries, illness and other medical emergencies. The information is distributed to all runners via our newsletter.

The Scelta Mushrooms G-run will also be organised this year. In conjunction with this sponsor, a wonderful programme for participants will be organised after the finish. A buddy is permitted to accompany a G-runner during their event.

There will be various First Aid posts along the course. There will also be “mobile” First Aid posts along the course at the 5 km and 10 km points. Please check the maps for other locations.

In the event of extreme weather conditions the organisation maintains the right to cancel the event. We also ask all participants to monitor the weather on the race day and adapt their clothing, food and drinks accordingly. The organisation will always do its upmost to adapt the event to the weather conditions.

The race numbers will be posted no later than two weeks before the Arrow Venloop.

start numbers can be expected by post at the latest one week before the event