Can I exchange my Neptune Walking Tour polo?

How can we help you?

Can I exchange my Neptune Walking Tour polo?

Yes, it is possible to exchange your ordered Neptune Walking Tour polo shirt (while supplies last), but only if the shirt is still in its original packaging and within four weeks of delivery. You can exchange the hiking polo shirt in two ways. You can come and exchange the walking polo shirt at the Venloop Foundation office (Koninginnesingel 14, 5911 KB Venlo). You may also choose to exchange the shirt/hiking polo by mail. If you wish to exchange the polo by mail, please make sure that the envelope in which you send the shirt is sufficiently stamped and clearly state which size you would like to receive from us. It is advisable to contact us in advance to check if your desired size is still in stock.

Did this not answer your question?