{"id":8037,"date":"2023-03-18T10:51:21","date_gmt":"2023-03-18T09:51:21","guid":{"rendered":"https:\/\/staging.venloop.nl\/running\/weir-venloop\/frequently-asked-questions-weir-venloop\/"},"modified":"2025-04-07T13:44:20","modified_gmt":"2025-04-07T11:44:20","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/venloop.nl\/en\/running\/arrow-venloop\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions Arrow Venloop"},"content":{"rendered":"\t\t
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Register<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Distances<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Program<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Additional info<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Participants<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Traffic & more<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Results<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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FanRunner<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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F.A.Q.<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently asked questions Arrow Venloop<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n When and where can I pick up my race number? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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The race number can be collected from the Ewals Cargo Care pavilion located in Julianapark in Venlo during the event.\nWalkers can collect their race numbers on Friday, March 27, from 9:00 a.m. to 5:00 p.m.\nRunners can collect their race numbers on Saturday, March 28, from 12:00 p.m. to 5:00 p.m. <\/p>\n <\/div>\n <\/div>\n

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\n Can I offer my start number for sale? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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You can transfer your race number from February 1 to February 15 via your personal dashboard. Go to your personal dashboard via the link in your confirmation email. Here you can resell your ticket with a private link. Would you like to use the public resale platform? Then check this option. \n\nThe resale platform will be open again from 13 to 27 March. Only private sales will be possible during this period. You are responsible for the physical transfer of the race number. \n\nIt is also possible to transfer\/sell a race number for the Neptunus Walk from 13 to 27 March.<\/p>\n <\/div>\n <\/div>\n

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\n What are important dates? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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01-08 - Opening of registration
01-10 - Entry Premium Registration Rate
01-02 - Entry Last-Minute Registration
15-02 - Closing of pre-registration, until this date it is possible to make certain changes in your personal dashboard
28-03 - Neptunus Walk
29-03 - Arrow Venloop
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\n Where do I find my personal dashboard? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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You will find your personal dashboard in the confirmation e-mail or at www.atleta.cc\/me.<\/p>\n <\/div>\n <\/div>\n

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\n How can I cancel? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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You can cancel by sending an e-mail to inschrijven@venloop.nl. Until 31 December, you will receive a refund of your registration fee minus a \u20ac5 administration fee in accordance with our general terms and conditions . <\/p>\n <\/div>\n <\/div>\n

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\n Where can I make changes to my registration? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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You can make changes to your registration via your personal dashboard. Here you can also add extra products to your registration, such as sending your race number, a T-shirt, or engraving the medal. This is possible until February 15. <\/p>\n <\/div>\n <\/div>\n

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\n What is the best way to travel? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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Public transport! Venlo railway station is just a 4-minute walk from the event site. <\/p>\n <\/div>\n <\/div>\n

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\n How do I receive my start number? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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Have you chosen to send it? You will receive your starting number in the first week of March. \r\n

Have you opted for pick-up? Walkers can pick up their start number on Friday 27 March from 09:00 to 17:00. Runners can collect their start number on Saturday 28 March from 12:00 to 17:00. \r\n

The start number can be collected from the registration desk. This is located in the Ewals Cargo Care Pavilion, situated in the Julianapark in Venlo. \r\n

Would you rather have your start number sent to you anyway? You can add this option to your registration via your personal dashboard until 15 February. <\/p>\n <\/div>\n <\/div>\n

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\n I have not received my start number, now what? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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First check via your personal dashboard whether you have chosen to send the start number. If you have not received your starting number on time, you can report to the service desk of the registration office. Here you will receive a new starting number so you can still participate.



\r\nThe service desk is located in the Ewals Cargo Care Pavilion in the Julianapark in Venlo.\r\n<\/p>\n <\/div>\n <\/div>\n

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\n Does post-registration take place? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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Registration is only possible online as long as a distance is not sold out. On-site registration is not possible. <\/p>\n <\/div>\n <\/div>\n

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\n Is it possible to combine a shipment? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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Each registration is considered individual. It is therefore not possible to combine a shipment to one address. <\/p>\n <\/div>\n <\/div>\n

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\n Where can I buy Venloop merchandise? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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You can buy Venloop merchandise in your personal dashboard or in our webshop. During the event, there will also be a Venloop stand in the Ewals Cargo Care pavilion. <\/p>\n <\/div>\n <\/div>\n

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\n Can I swap Venloop merchandise? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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Yes, you can. You can swap ordered t-shirts or other items at the Venloop office, Koninginnesingel 14 in Venlo or during the event (while stocks last). If in doubt, please contact us first via info@venloop.nl <\/p>\n <\/div>\n <\/div>\n

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\n To which we can answer \u201cyes\u201d: <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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-Yes, public transport is by far the most convenient way to travel to the Venloop.
-Yes, you can get a massage from Funqtio's physiotherapists after your participation.
-Yes, there is a warm-up area: Burgemeester van Rijnsingel.
-Yes, there are pacers present at the 10km and half marathon.
-Yes, you can have your medal engraved. This can be done at the Winterman Sports stand in Julianapark.
-Yes, you can run with your child in the Bambinoloop 4 & 5 years and Kinderloop 6 years.
-Yes, you can leave your luggage safely in the luggage pavilion. This only applies on Sunday, March 29. Reserve a locker during your registration to be sure of a locker. All lockers that have not been reserved will be offered free of charge on the day of the event.
-Yes, there are many atmosphere points along the route. Are you interested in becoming an atmosphere point? Please contact sfeer@venloop.nl.
-Yes, there will be sufficient (mobile) first aid available during the event.
-Yes, lost property will be collected at the information point in Julianapark. These items will be taken to the municipality Venlo the week after the event.
-Yes, there are sanitary facilities available. Both at the event site and along the 10 km and half marathon routes.
-Yes, there are refreshment stations along the 10 km and half marathon routes.
-Yes, there is a reporting point for missing children. This point is located at the peace flame behind the Limburgs Museum.
-Yes, photos will be taken by various photographers. These will be published on our website in due course.
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\n To which, unfortunately, we have to answer \u201cno\u201d: <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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- No, it is not allowed to hand out flyers\/leaflets or brochures. We think it is important to do our bit and therefore try to make sustainable choices as much as possible.
- No, dogs are not allowed to be brought along during our walking events
- No, nordic walking sticks are not allowed during our walking events
- No, the route of the Neptune Walk is not cordoned off for traffic. As a participant, you are simply a traffic participant
- No, you cannot take forever. All walkers should finish before 17:00. The limit times of the Arrow Venlo
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\n Can I have my Neptunus Walk starting pack posted to me instead of collecting it? <\/h4>\n <\/i><\/span>\n\t\t\t\t<\/div>\n <\/div>\n
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If you initially chose to collect your race number, but now want it posted, reselect this option in our webshop.<\/p>\n <\/div>\n <\/div>\n <\/div>\n