Frequently Asked Questions

How can we help you?

Personal Dashboard
Changes to your registration? You can make certain changes in your personal dashboard. Additional products such as Venloop shirts, sending your race number, and medal engraving can also be reordered from your dashboard.

Frequently Asked Questions

What are important dates?

01-08 - Opening of registration
01-10 - Entry Premium Registration Rate
01-02 - Entry Last-Minute Registration
15-02 - Closing of pre-registration, until this date it is possible to make certain changes in your personal dashboard
28-03 - Neptunus Walk
29-03 - Arrow Venloop

Where do I find my personal dashboard?

You will find your personal dashboard in the confirmation e-mail or at www.atleta.cc/me.

How can I cancel?

You can cancel by sending an e-mail to inschrijven@venloop.nl. Until 31 December, you will receive a refund of your registration fee minus a €5 administration fee in accordance with our general terms and conditions .

I want to change my distance, is that possible?

Through your personal dashboard, you can change the distance of your participation as long as the new distance is not sold out.

Where can I make changes to my registration?

Through your personal dashboard, you can make changes to your registration. Here you can also add extra products to your registration, such as sending your start number, a t-shirt or medal engraving.

Can I offer my start number for sale?

It is possible to offer your start number for sale through the Resale platform. This is the only official way to offer a start number for sale. The Resale platform is open from 1 February to 15 February and can be found on our website. You can easily offer your start number for sale via your personal dashboard.

What is the best way to travel?

Public transport! Venlo railway station is just a 4-minute walk from the event site.

I will come by car anyway, where can I park?

The Venloop offers three no-obligation parking spaces for participants. Please note: full is full. It is not possible to reserve a spot and spaces are limited.

P1: Stadion de Koel and surroundings P2: Canon, Venlo-Noord P3: Fontys

Previous editions have shown that parking spaces fill up around 11:30. It is therefore advisable to travel by public transport.

How do I receive my start number?

Have you chosen to send it? You will receive your starting number in the first week of March.

Have you opted for pick-up? Walkers can pick up their start number on Friday 27 March from 09:00 to 17:00. Runners can collect their start number on Saturday 28 March from 12:00 to 17:00.

The start number can be collected from the registration desk. This is located in the Ewals Cargo Care Pavilion, situated in the Julianapark in Venlo.

Would you rather have your start number sent to you anyway? You can add this option to your registration via your personal dashboard until 15 February.

I have not received my start number, now what?

First check via your personal dashboard whether you have chosen to send the start number. If you have not received your starting number on time, you can report to the service desk of the registration office. Here you will receive a new starting number so you can still participate.

The service desk is located in the Ewals Cargo Care Pavilion in the Julianapark in Venlo.

Does post-registration take place?

Registration is only possible online as long as a distance is not sold out. On-site registration is not possible.

Is it possible to combine a shipment?

Each registration is considered individual. It is therefore not possible to combine a shipment to one address.

Where can I buy Venloop merchandise?

You can buy Venloop merchandise in your personal dashboard or in our webshop. During the event, there will also be a Venloop stand in the Ewals Cargo Care pavilion.

Can I swap Venloop merchandise?

Yes, you can. You can swap ordered t-shirts or other items at the Venloop office, Koninginnesingel 14 in Venlo or during the event (while stocks last). If in doubt, please contact us first via info@venloop.nl

To which we can answer “yes”:

- Yes, public transport is by far the most convenient way to travel to the Venloop
- Yes, you can get a massage from Funqtio's physiotherapists after your participation
- Yes, pacers will be present at the 10km and half marathon
- Yes, you can have your medal engraved. You can do this at the Winterman Sports stand in the Julianapark
- Yes, you can run with your child at the Bambinoloop 4 & 5 years and Kinderloop 6 years.
- Yes, you can leave your luggage safely in the luggage pavilion. Reserve a locker during your registration to be sure of one. All non-reserved lockers will be offered free of charge on the day of the event
- Yes, there are many atmosphere points along the course. Are you interested in becoming an atmosphere point? Then contact sfeer@venloop.nl
- Yes, sufficient (mobile) first aid will be present during the event
- Yes, found objects are collected at the info point in the Julianapark. These will be taken to Gemeente Venlo the week after the event
- Yes, sanitary facilities are available. Both on the event site and on the course of the 10 km and half marathon
- Yes, there are drink posts on the course of the 10 km and half marathon
- Yes, there is a reporting point for missing children. This point is at the peace flame behind the Limburgs Museum
Yes, photos will be taken by various photographers. These will be published on our website in due course.

To which, unfortunately, we have to answer “no”:

- No, it is not allowed to hand out flyers/leaflets or brochures. We think it is important to do our bit and therefore try to make sustainable choices as much as possible.
- No, dogs are not allowed to be brought along during our walking events
- No, nordic walking sticks are not allowed during our walking events
- No, the route of the Neptune Walk is not cordoned off for traffic. As a participant, you are simply a traffic participant
- No, you cannot take forever. All walkers should finish before 17:00. The limit times of the Arrow Venlo

Can I have my Neptunus Walk starting pack posted to me instead of collecting it?

If you initially chose to collect your race number, but now want it posted, reselect this option in our webshop.

What happens if there is extreme weather on the day of the event?

In the event of extreme weather conditions the organisation maintains the right to cancel the event. We also ask all participants to monitor the weather on the race day and adapt their clothing, food and drinks accordingly. The organisation will always do its upmost to adapt the event to the weather conditions.

Can I have my Gipmans Young Plants Kwaakerrun race number posted to me instead of collecting it?

If you initially chose to collect your race number, but now want it posted, reselect this option in our webshop.

Where can I park on the Sunday of the Gipmans Young Plants Kwaakerrun?

On the Sunday of the Gipmans Young Plants Kwaakerrun, part of 't Ven is closed to traffic. It is then useful to park the car outside this area, for example at Trefcenter or Tuincentrum Leurs and to walk the last part.

When does registration for the Gipmans Young Plants Kwaakerrun open?

Registration for the Tuincentrum Leurs Walk opens at 00.00 on 1 April.

How can I become an atmospheric point at the Gipmans Young Plants Kwaakerrun?

You can register as an atmospheric point of the Gipmans Young Plants Kwaakerrun via the atmosphere page on our website.

Are there any cheering points along the route of the Gipmans Young Plants Kwaakerrun?

There will be various cheering points during the Gipmans Young Plants Kwaakerrun. Marching bands from Limburg, choirs, drum bands and a host of other vibe-inducing music bands will be performing at these cheering points.

Where can I buy Kwaakerrun merchandise?

All Kwaakerrun merchandise can be purchased via the registration module, at the Venloop office, in our webshop or during the Gipmans Young Plants Kwaakerrun weekend at the information point on the Pastoor Kierkelsplein near the Bantuin. Via our webshop you can have the products sent or pick them up yourself at the Venloop office at Koninginnesingel 14. Payment is made via iDEAL or in cash at the Venloop Foundation office.

I want to stay overnight during the Gipmans Young Plants Kwaakerrun weekend. Where should I go?

To book a hotel stay, we refer to Van der Valk Hotel Venlo. This hotel is close to the starting location.

Will photos be taken of the participants during the Gipmans Young Plants Kwaakerrun?

Photos will be taken by various photographers along the route and at the finish line. The photos will be posted on our website a few days after the Gipmans Young Plants Kwaakerrun.

What happens to lost property?

All lost property will be taken to the information point on Pastor Kierkelsplein in front of the Bantuin community hall. The info point is open during the event. After the event, you can contact the municipality of Venlo with questions about lost property.

Where does the Gipmans Young Plants Kwaakerrun start?

The start of both the walk on Saturday and the runs on Sunday is Pastoor Kierkelsplein 20, Venlo in front of the Bantuin community hall.

Where are the sanitary facilities during the Gipmans Young Plants Kwaakerrun?

The sanitary facilities are located near the start at the Bantuin community hall.

Is there a waiting list when participation limits for the event have been reached?

No. There is no waiting list. Cancellations were already taken into account when determining the maximum participation limits.

Can I hand out flyers/leaflets/brochures during the Gipmans Young Plants Kwaakerrun?

No flyers, brochures etc may be handed out during the Gipmans Young Plants Kwaakerrun. We feel it is important to contribute to environmental awareness by making sustainable choices as much as possible. For example, we no longer print the programmes on paper. We apply a no-flyer policy that is also valid for third parties. If you would like to give your company more exposure during the Gipmans Young Plants Kwaakerrun weekend, we offer various other possibilities. Please contact us via the contact form on the website, and we can investigate the options with you.

Is there a minimum age to participate in the Gipmans Young Plants Kwaakerrun running events?

The minimum age to take participate in the running events of the Gipmans Young Plants Kwaakerrun is 16 years for both the 5 km and the 10 km.

How is my time recorded?

Your starting number contains a chip that is needed for time registration. This allows you to see later what your net time is, among other things. The results can be found afterwards on our website. This year, just like previous years, the chip is on the back of your starting number.

Where can I see the results of the Gipmans Young Plants Kwaakerrun?

The results will be posted on the Gipmans Young Plants Kwaakerrun page as soon as possible after the event, under Results.

Are there drink stations on the trail?

There will be one official drink station on the course of the Gipmans Young Plants Kwaakerrun. Water will also be available after the finish line.

Do participants receive medical advice before the event?

A number of preventive measures will be shared by a doctor form the VieCuri medical team in a separate letter. These measures focus, among others, on weather conditions, fluid and food intake, injuries, illness and other medical emergencies. The information is distributed to all runners via our newsletter.

Are there First Aid posts during the Gipmans Young Plants Kwaakerrun?

There will be a first aid post at the start/finish during the Gipmans Young Plants Kwaakerrun.

Is there drinking and eating at the finish line?

Immediately after the finish, everyone gets a banana and water at will. Bananas are known as fruits that are nutritious, healthy and easy to digest. In addition, they provide a lot of energy and improve endurance.

Where and when can I pick up my Gipmans Young Plants Kwaakerrun starter pack?

Start packages to be picked up will be ready at the Venloop office located at Koninginnesingel 14, in Venlo. Participants can come here the week before the Gipmans Plants Kwaakerrun weekend on: Monday through Thursday, between 8:30 a.m. - 5:30 p.m.

What if I do not receive my Gipmans Young Plants Kwaakerrun starter kit by post on time?

If you did not receive it in time by mail, please report to the information point located on Pastor Kierkelsplein near the Ban Garden in 't Ven. Walkers can come here on the Saturday of the event, between 09:00 - 10:00. Runners can come here on the Sunday of the event, between 9:30 -13:00.

Will my Gipmans Young Plants Kwaakerurn start pack be posted to me?

That depends on the option you selected during your registration. Please check your registration confirmation if you are not sure.

Can I exchange my Kwaakerrun shirt?

You can exchange the shirt you ordered (while stocks last), but only if the shirt is still in the original packaging and within four weeks of delivery. Return the shirt in the original packaging to the Venloop office at Koninginnesingel 14, 5911 KB Venlo. Please enclose a note stating your name and address details and, of course, the size you want. We will then send you a shirt in this size (if in stock). You can also visit the office personally to exchange the shirt. We are open from 08:30 to 17:30, Monday to Friday. We advise you to contact us in advance to check whether the size you want is still in stock.

My question is not listed here, what should I do?

If you cannot find an answer to your question, please contact us using the website contact form.

What are the opening hours of the Kwaakerrun information point?

The information point is located on Pastor Kierkelsplein near the Ban Garden in 't Ven. On Saturdays, the information desk is staffed from 9:00 a.m. to 3:30 p.m. and on Sundays from 9:30 a.m. to 2:30 p.m.

Can I transfer my starter pack to another hiker?

You can simply transfer the Garden Center Leurs Walking Tour starter pack to someone else as soon as you receive it. You do not need to report this to the organization.

When can I expect my starting number of the Gipmans Young Plants Kwaakerrun by post?

Start numbers will be sent out in the two weeks before the Gipmans Young Plants Kwaakerrun.

How can I transfer my starting number for the Gipmans Young Plants Kwaakerrun to another runner?

If you want to transfer a start number for the Gipmans Young Plants Kwaakerrun you need to arrange this among yourselves. If it is a running start number, we ask that you email the details of both the buyer and seller using the contact form on our website. We can then convert the data so that the start number and results are in the name of the correct person. For the transfer, €3 will be charged by one-time direct debit. Upon completion of the transfer process, you will receive a transfer confirmation email.

I want to change my distance from the Gipmans Young Plants Kwaakerrun. Is this possible?

You can change your distance, provided the participation limits for the event have not been reached. Please contact us using the contact form on our website.

Where and when can I pick up my start number?

In the week before the event, start numbers can be picked up at the Venloop office at Koninginnesingel 14 in Venlo. The office is open Monday through Thursday between 8:30 am and 5:30 pm.

Will I be sent my start number?

This depends on the choice you made in this during your enrollment. If you are no longer sure, please check your registration confirmation or send an email to kwaakerrun@venloop.nl.

May I run with my child during the youth runs?

We have three different youth runs, namely the 500 m run (ages 4 to 6), the 1 km run (ages 7 to 9) and the 1 km run (ages 9 to 11). Participants 12 and older can participate in the 2.5 km. For youth runs up to age 6, a parent may run with you. For children 7 years of age or older, this is not allowed.

How can I cancel my registration?

A cancellation can be submitted by sending an e-mail to kwaakerrun@venloop.nl. If we are informed of your cancellation no later than 2 weeks before the start of the event the fee will be refunded minus €5 administration fee. In compliance with our general terms and conditions, no fees will be refunded for cancellations after this time. If this is the case, we advise you to find someone to transfer your starting place to.

What happens if there is extreme weather on the day of the event?

How can I cancel my registration?

Where does the Tuincentrum Leurs Walk start?

The start of both the walk on Saturday and the runs on Sunday is Pastoor Kierkelsplein 20, Venlo in front of the Bantuin community hall.

When does the registration for the Tuincentrum Leurs Walk open?

Registration for the Tuincentrum Leurs Walk opens at 00.00 on 1 April.

I want to change my start time of the Tuincentrum Leurs Walk. Is this possible?

You can change your start time, provided the limits for the start time for the event have not been reached. Please contact us using the contact form on our website.

How can I become an atmospheric point at the Garden Centre Leurs Walking Tour?

You can register as an atmospheric point of the Garden Centre Leurs Walking Tour via the "atmosphere" page on our website.

Are there any cheering points along the route of the Tuincentrum Leurs Walk?

There will be various cheering points during the Tuincentrum Leurs Walk. Marching bands from Limburg, choirs, drum bands and a host of other vibe-inducing music bands will be performing at these cheering points.

How can I transfer my starter package for the Garden Centre Leurs Walking Tour to another runner?

You can transfer a starter package from the Garden Centre Leurs Walking Tour as soon as you have received the starter package. You do not have to report this to the organization.

When can I expect my starter package of the Garden Centre Leurs Walking Tour by post?

The starter packages will be sent in the two weeks before the Garden Centre Leurs Walking Tour.

Can I have my Tuin Centrum Leurs starting pack posted to me instead of collecting it?

If you initially chose to collect your race number, but now want it posted, reselect this option in our webshop.

What happens to lost property?

Where are the sanitary facilities during the Tuincentrum Leurs Walk?

The sanitary facilities are located near the start at the Bantuin community hall. There are also sanitary facilities at the break location.

Can I hand out flyers/leaflets/brochures during the Tuincentrum Leurs Walk?

No flyers, brochures etc may be handed out during the Tuincentrum Leurs Walk. We feel it is important to contribute to environmental awareness by making sustainable choices as much as possible. For example, we no longer print the programmes on paper. We apply a no-flyer policy that is also valid for third parties. If you would like to give your company more exposure during the Gipmans Young Plants Kwaakerrun weekend, we offer various other possibilities. Please contact us via the contact form on the website, and we can investigate the options with you.

Is there a waiting list when participation limits for the Tuincentrum Leurs Walk have been reached?

No. There is no waiting list. Cancellations were already taken into account when determining the maximum participation limits.

How is the route of the Garden Centre Leurs Walking Tour displayed?

The route of the Garden Center Leurs Walking Tour is fully plotted with arrows and therefore easy to follow. It is also possible to follow the route via the Venloop app. In it you can see exactly where you are on the route at that moment.

Why is there a clipping card in my starter pack?

With your starter pack you will find a cutting card and keycord. This will give you access to your starting area. In addition, it will be checked and clipped by our volunteers at several points during the Garden Center Leurs Walking Tour, and with a fully clipped clipping card you will receive a nice souvenir of your participation from us at the finish line.

Can my dog walk with me?

Dogs will not be allowed during the Garden Center Leurs Walking Tour.

Are there drink stations on the way?

During the Garden Center Leurs Walking Tour, there will be an opportunity to purchase refreshments at the break point. There are also several snack sponsors along the way who will have some delicious food for you. Consider bringing your own water carrier that you can refill along the way.

Are there any rest points along the way?

During the Garden Center Leurs Walking Tour, the organization will set up rest and atmosphere points at various places along the route. These points will be equipped with various facilities, such as restrooms and seating areas. There will also be outlets here and there for coffee, tea, soft drinks and/or something to eat. Should you wish to take advantage of this, be sure to bring cash.

Is the route closed to other traffic during the Garden Centre Leurs Walking Tour?

The route is not closed to other traffic. Therefore, all participants of the Garden Center Leurs Walking Tour are not only walkers during the walking tour, but also simply traffic participants. So be mindful of other road users and use pedestrian paths if possible. The Garden Center Leurs Walking Tour will be managed by several volunteers. For example, traffic controllers will be present at busy crosswalks to ensure safe crossing. Always follow their advice. In addition, our mobile biking team will be on the route, keeping a close eye on everything.

What can I expect from the route?

The route of the Garden Center Leurs Walking Tour passes through beautiful (natural) areas in 't Ven. The route is fully plotted with arrows, making it easy to follow. There is also the option to view the route on the website or follow it via the Venloop app. Here you can track exactly where you are. Do not leave trash on the road. Venlo clean, quite simply!

Is there a First Aid post during the Tuincentrum Leurs Walk?

Stationary and mobile First Aid teams will be present during the Tuincentrum Leurs Walk.

Where can I park on the Saturday of the Garden Centre Leurs Walking Tour?

On the Saturday of the Garden Center Leurs Walking Tour, parking is available in the parking lots and streets of 't Ven. It is not possible to park your car in the parking lot at the Bantuin.

Can I exchange my Kwaakerrun hiking polo?

Yes, it is possible to exchange your ordered Kwaakerrun hiking polo shirt (while supplies last), but only if the shirt is still in its original packaging and within four weeks of delivery. You can exchange the hiking polo shirt in two ways. You can come and exchange the walking polo shirt at the Venloop Foundation office (Koninginnesingel 14, 5911 KB Venlo). You can also choose to exchange the hiking polo by mail. If you wish to exchange the polo by mail, please make sure that the envelope in which you send the shirt is sufficiently stamped and clearly state which size you would like to receive from us. It is advisable to contact us in advance to check if your desired size is still in stock.

My question is not listed here, what should I do?

If you cannot find an answer to your question, please contact us using the website contact form.

Are Nordic Walking poles allowed during the Garden Center Leurs Walking Tour?

Nordic Walking poles are not allowed during the Garden Center Leurs Walking Tour.

Where and when can I pick up my starter kit for the Garden Centre Leurs Walking Tour?

Start packages to be picked up will be ready at the Venloop office located at Koninginnesingel 14, in Venlo. Walkers can come here the week before the Gipmans Young Plants Kwaakerrun weekend, Monday through Thursday, between 8:30 a.m. - 5:30 p.m.

What if I do not receive my Garden Centre Leurs Walking Tour starter package by post on time?

If you did not receive your starter pack in time by mail, please report to the information point located at the Pastor kierkelsplein near the Ban Garden. Walkers can come here on the Saturday of the event, between 09:00 - 10:00.