Frequently asked questions Arrow Venloop
What are important dates?
01-08 – Registration opens
01-09 – Tariff 2 comes into effect
01-01 – Tariff 3 comes into effect
07-02 – Early bird registration closes; until this date, you can make certain changes via your personal dashboard
20-03 – Neptunus Walk
21-03 – Arrow Venloop
Where do I find my personal dashboard?
You will find your personal dashboard in the confirmation e-mail or at www.atleta.cc/me.
How can I cancel?
You can cancel by sending an e-mail to inschrijven@venloop.nl. Until 31 December, you will receive a refund of your registration fee minus a €5 administration fee in accordance with our general terms and conditions .
Where can I make changes to my registration?
Your personal dashboard allows you to make changes to your registration. Here you can also add additional products to your registration, such as sending your start number, a t-shirt or medal engraving. This can be done until February 7.
What is the best way to travel?
Public transport! Venlo railway station is just a 4-minute walk from the event site.
Is it possible to combine a shipment?
Each registration is considered individual. It is therefore not possible to combine a shipment to one address.
Where can I buy Venloop merchandise?
You can buy Venloop merchandise in your personal dashboard or in our webshop. During the event, there will also be a Venloop stand in the Ewals Cargo Care pavilion.
Can I swap Venloop merchandise?
Yes, you can. You can swap ordered t-shirts or other items at the Venloop office, Koninginnesingel 14 in Venlo or during the event (while stocks last). If in doubt, please contact us first via info@venloop.nl
Can I have my Neptunus Walk starting pack posted to me instead of collecting it?
If you initially chose to collect your race number, but now want it posted, reselect this option in our webshop.
